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The team at Candid Cyber is here to provide you with straightforward, trustworthy advice to keep your small business safe online.

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Frequently Asked Questions

Find answers to some of the most common questions about our services and how we can help your business stay secure online.

What services does Candid Cyber offer?

We offer a range of services including cyber security strategy, consultancy, and guidance tailored specifically for small businesses.

How can I contact Candid Cyber for support?

You can contact us via phone at 0333 242 0676 or email us at contact@candidcyber.com. We are here to help!

What makes Candid Cyber different from other cyber security firms?

Imagine you have a board member who has 30 years of experience in cyber and is able to give you really good advice about how to manage your data and resources. That’s the service we provide, because most small businesses don’t have someone like us on their team.

Our mission is to give you the advice you need, to ensure your posture is robust, to help you assess risk, ensure your security posture is robust and give you the advice you need without fuss and in a and Our team provides straightforward, trustworthy advice specifically for small businesses, ensuring you get the best guidance without the jargon.

How quickly can I expect a response from the helpdesk?

We work Monday – Friday, 9am – 5pm excluding UK bank holidays. As we respond to all enquiries personally, please expect a response from a skilled human during these times. 

Do you offer customized cyber security plans?

Yes, we tailor our cyber security strategies to meet the unique needs of your business, ensuring comprehensive protection which is scaled appropriately for your needs. Our most popular plans are available on our pricing page, but we can create a bespoke package if that suits you better.  

Can I pay monthly?

Yes, you can choose to pay in full upfront or monthly to suit you. Our most popular plans are available for online sign up via credit card, or we can invoice you by email if you prefer.